Housing Support and Moving Expenses
Moving Expenses are available to individuals receiving Housing Stabilization–Transition services who are moving out of a Medicaid-funded institution or a provider-operated living setting and into their own home.
As of April 1, 2024, moving expenses can be paid for by the Agency and reimbursed through a Payor. To receive this reimbursement, the claim must contain the billed amount (from receipts) and an Attachment Control Number. The same Attachment Control Number must be used when faxing in the receipts.

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Go to Clients > Current Clients and click on the Client.
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Go to the Care tab and click the Add Care Period button.
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Scroll down to the Care Period section of the page. Under the Actions column, click the Add Service Agreement icon for the Care Period.
- On the Agreement Overview tab:
- On the Line Items tab:

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Go to Care Management > Record Charge.
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Select Housing Support from the Service Line dropdown.
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Enter the Date to be billed.
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Select the Service Code from the dropdown.
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Click the Search button.
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Find the Client record.
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Under the Amount (USD) column, enter the total amount to be billed.
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Select the checkbox next to the Client's name.
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Click the Finalize button.
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Go to the View tab.
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Select the Payor, Start Date and To Date.
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Click the Search button.
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Copy the Attachment Control Number. Use this number when faxing the receipts to the Payor.
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Once the record is finalized, it goes to Financials > Claims Management > Process Claims under the Ready card. Select the record's checkbox and click the Send to Payor button to send the record to the Payor.
- Pavillio validates the record and verify available dollars. If there are no dollars remaining, the record is parked. For more information, see Parked Records.