Minnesota EVV Safe at Home

Effective January 1st 2025, the Minnesota Department of Human Services (DHS) requires providers to use the following instructions for all people enrolled in the Safe at Home program who use Electronic Visit Verification (EVV):

1. Record the person’s Safe at Home P.O. Box address as their legal address in all EVV systems. To update a Client's address, go to Administration > Manage Contacts.

2. Use the person’s Safe at Home P.O. Box address as the location for all services delivered, regardless of location.

3. Register all business phone numbers used in the EVV system to the person’s Safe at Home P.O. Box address.

For complete instructions, refer to EVV Safe at Home process in the Community-Based Services Manual. Pavillio has worked closely with the Office of the Minnesota Secretary of State to make these changes to ensure the Safe at Home program works for people who use EVV.

For additional information, review the EVV requirements for Safe at Home program in the Aging and Adult Services Division and Disability Services Division eList announcement.