November 2025 Release Notes

  • Spenddown Invoice: Spenddown invoices now contain claim dates to give more visibility to the respective spenddown timeframe.

  • Address field validation: On the Client Profile, users will be unable to save special characters in the address field as these cause billing rejections.

  • IVR: Updated to the integrated IVR including exclusion of inactive service agreements, events and an update to scheduled visits.

  • CFSS Classroom: Issue relating to classroom charge entry for service code S5116.U9.UD has been resolved.

  • Replacement Claims: In certain scenarios, replacement claims were not properly combining with failed records. This issue has been resolved.

  • iOS: New version 7.5.1 has been released to address known issues such as no clients displaying. This update is available to all users at this time.

  • Android: New version 7.4 is planned for release this week to address the no clients issue and will be available to users in a phased approach over the upcoming week.

  • Compute Payroll: Added more specific payroll error message when certain Employee records do not compute. These errors tend to be for no payrate, and the added specificity includes the date of service causing the error.

  • Care Document Printing with Shifts: We’ve added the ability to select the desired shift when printing the care document so only activities that are part of the shift(s) are included.

  • MN Aggregator sync error related to T1019.U9.TG has been resolved.

  • Filter-related issues in Approve Visits > Show My Employees/Show My Caseload have been resolved.

  • Care Delivery print formatting errors have been corrected.

  • Enhancements to Paper Timesheets:

    • When using the start and end time entry, we’ve added the ability to see the total hours per visit and the total days/hours entered before finalizing.

    • You can now enter an optional note when adding a paper timesheet to allow you to reference the reason at a later date.

  • In Service History using the Source column selection, you can now differentiate visits that were entered as Paper Timesheets (TS) from the visits entered through the Web Portal (Web).

  • New Language: Serbian has been added to Pavillio for both portal and app users.

  • Improved processing time for records coming from Approve Visits to Claims Management.

  • OASIS-related error has been resolved.