Minnesota DHS Service Authorizations Automation

Pavillio can import Minnesota DHS Service Authorizations for you. For this to work, you must have has Direct Connectivity for Service Agreements set up on Administration > Agency > Communication > Type = Service Agreement setup. If you want this connectivity, submit a Support Request.

It is crucial that you maintain the MN-ITS password(s) in the Direct Connectivity in Pavillio. Without maintaining this information, the communication with your MN-ITS inbox is disrupted.

Service Agreements appear under Hub > Authorizations. New Service Agreements that arrived during the current month displays here.

  1. Click Action > Accept. You can also reject, view, and download the document.

  2. Select Service Line and Service Definition and then Click Select.

  3. The Service Agreement is created pre-filling the information available. This includes information such as dates, waiver type, line items, units, etc. These should be reviewed by the person entering the remaining data points. Scroll down to view the actual document.

  4. Optional: Click Compare with PDF. This gives you a side-by-side comparison of the actual PDF document to what was imported.

  5. Review Diagnosis and Line Items.

  6. Click Approve and Save to save the Service Agreement and the document.

Interim agreements are updated from the Hub.

  • Pavillio updates the current authorization based on your approval.

  • Closely review on the Service Agreement before you finalize the import.