Payroll and Direct Deposit Payment Statuses

Each Payroll Run includes a Payroll Status, as well as a Direct Deposit Status for each worker.

To see the status of a payroll run, go to Financials > Generate Payroll > Run Payroll and scroll down to the Payroll run list.

View Payroll Status

Hovering over a status shows a tooltip explaining the status.

Below is a list of all potential Payroll Statuses and their corresponding tooltips. Note that some tooltips have more than one option.

Status Tooltip
COMPLETED This payroll run is complete. Workers receiving direct deposit have been paid, and funds have been processes. Any paper checks should be distributed as needed.
DRAFT This payroll run hasn't been submitted yet. Review the details and submit it when you're ready.
FAILED
This payroll run failed. The debit from the employer's account was unsuccessful, and one or more worker direct deposits could not be completed. This payroll run failed. One or more worker direct deposits could not be completed. This payroll run failed. Either the debit from the funding account was unsuccessful and/or one or more worker direct deposits could not be completed.
ON HOLD This payroll run is on hold. Click View Details to learn more.
PROCESSING This payroll run is being processed. Funds are being debited from your account. No action is needed at this time.
CANCELED This payroll run has been canceled. Click View Details to learn more.

To view a worker's Direct Deposit Status, click View details under the Actions column.

To view a worker's Direct Deposit Status, click View details under the Actions column.

Hovering over a Direct Deposit Status shows a tooltip explaining the status.

Hovering over a Direct Deposit Status shows a tooltip explaining the status.

Below is a list of all potential Direct Deposit Statuses and their corresponding tooltips. Note that some tooltips have more than one option.

Status Tooltip
AWAITING This worker payment has been sent to the bank and is awaiting confirmation.
CANCELED This worker payment has been canceled.
COMPLETED This worker payment is complete. Any direct deposits have been paid. Any paper checks should be distributed as needed.
NOT_APPLICABLE
This worker payment is not applicable. No action is needed. This worker payment is not applicable. Reminder to issue a paper check to the worker of $[paycheckAmount]
PENDING This worker payment is scheduled for processing but has not been sent yet.
RETURNED This worker payment failed. A direct deposit payment was not successful. Click View Details to learn more.