Payment Lead Time

By default, all companies are automatically assigned a 4-day lead time for direct deposit payrolls. It's important to note that these are in business days. Employers can request to be moved from a 4-day to a 2-day lead time by uploading two months of bank statements via the Document Center in their employer profile. The employer partner must also confirm how long the employer has been in good standing under their platform.

The primary date that we base these calculations on is the pay date. From there we work backwards to figure out when we need to have started processing in order to deliver the funds on time.

For example, for an employer on a 4-day lead time:

• For a Friday check date, payroll needs to be submitted on Monday of that week.

• If a banking holiday falls on a Monday, payroll needs submitted a day earlier- by Friday.

For example, for an employer on a 2-day lead time:

• If the payroll is approved on Saturday, and Monday is not a banking holiday, then the earliest that a worker can be paid by direct deposit is Wednesday.

• If the payroll was approved on a Saturday and Monday IS a banking holiday, then the earliest that a worker can be paid by direct deposit is Thursday.

Employers have until 8 pm PST on their submission deadline day to approve their direct deposits to be considered timely. This goes for both 2-day and 4-day lead times. If the submission deadline is missed, the direct deposit check date will be pushed out another business day or the payment method will need to be switched to Paper Check and the employer is then responsible for sending the funds to the workers outside of the system.