Cancel Your Prior Payroll Provider

After completing your first Pavillio Payroll, you must make sure to cancel your previous payroll service. Follow the steps below to do so:

Before canceling, be sure to download the following:

  • Prior payroll reports (quarterly & year-to-date)

  • Worker paystubs and tax documents (W-2s, 1099s, etc.)

  • Any Power of Attorney (POA) forms or state tax registrations

You need these for your records, and for future audits, reconciliations, or worker questions.

Once you’re up and running with Pavillio Payroll, notify your old provider right away. This ensures:

  • They stop filing taxes on your behalf and will avoid double filings.

  • You avoid unexpected fees or liabilities.

  • A clean, accurate cutoff between systems.

If switching from a traditional payroll provider (e.g., ADP, Paychex, Gusto, etc.), they usually need to shut down your account completely.

Ask your previous provider:

  • When will your final payroll tax deposits be collected and submitted?

  • What they’re handling vs. what Pavillio is now responsible for.

  • Confirm whether they'll issue year-end forms (like W-2s, 1099s), or if you’ll do it through Pavillio.

Ideally, you’ve timed your move to avoid mid-quarter or mid-year disruptions. But if not, don’t worry; we’ll guide you through the best way to bridge the gap. Just be sure NOT to run payroll in both systems for the same period or same check date.